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Deliveries - free for all orders over £50 to the UK, and over £100 to Ireland

Delivery is free for all orders over £50 to England, Scotland, Wales & Northern Ireland. Delivery is free for all orders over £100 to Republic of Ireland.
Of course, we have regular shipping offers that may be better than this!

Any orders under £50 will be charged delivery at the following rates.

England, Scotland (including Highlands & Islands) and Wales
Orders up to £49.99: Delivery £2.99
FREE DELIVERY ON ALL ORDERS OVER £50.00

Northern Ireland
Orders up to £49.99: Delivery £2.99
FREE DELIVERY ON ALL ORDERS OVER £50.00

Republic of Ireland
Orders up to £99.99: Delivery £3.99
FREE DELIVERY ON ALL ORDERS OVER £100.00

 

For our return policy please check Returns & Refunds

Returns & Refunds

We want you to be relaxed when buying from Freaklizard so we have a 14 Day ‘No Quibble’ Returns Policy.

If you’re not 100% happy with your purchase or you simply change your mind, we’ll exchange the product or refund you. It’s up to you.

The only thing we ask of you is that the product is returned to us in the condition you received it. That means unused with the labels and tags still on.

Dead flies on clothing and helmets are not unused!

  • You can return an item up to 14 days after purchase.
  • All items must be unused with the labels and tags still on.

 

Self Service Returns:

Step 1: Process Your Return

Step 2: Ship Your Return

  1. Please return all items undamaged in their original packaging.
  2. Put it in the original shipping box – if you still have. If not, please DON’T use the manufacturer’s product box as the shipping container.
  3. Ensure that the Returns Authorisation number is enclosed AND clearly visible on the shipping box.
  4. For your own peace of mind, we recommend you send them Recorded Delivery or a ‘signed for’ courier service. We don’t accept liability of items lost in transit. All costs for returning goods are your responsibility unless we have delivered a wrong or a faulty item.
  5. Please mark the box with your RA# number and send it to:

Send it to us at:

Freaklizard Ltd
Attn: Returns RA#XXXX
Business Development Centre,
Main Ave,
Treforest Industrial Estate,
Pontypridd
Rhondda Cynon Taff
CF37 5UR
United Kingdom.

Step 3: Receive Your Refund or Exchange

  1. When we receive your package we will send you a confirmation email.
  2. Once we have processed your return we will send you an email to confirm that a refund has been issued or the exchange product has been dispatched. We will refund you using your original payment method

Any questions? Contact us at sales@freaklizard.co.uk and we will be happy to help.

Note: Special Order products are non-returnable and non-refundable. Special Order items are clearly marked ‘Special Order’ at the time of purchase. If you are in any doubt please contact us on the email above.

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